The information below is provided in accordance with state money transmission law. If a state you are looking for is not listed, Athena Bitcoin does not currently operate there.
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Alabama
- Alabama Securities Commission
- Money Transmitter License: 902
Arizona
- Arizona Department of Insurance and Financial Institutions
- Money Transmitter License: MT-2009315
Colorado
- Colorado Division of Banking
- Money Transmitters License: 500351
Florida
- Florida Office of Financial Regulation
- Money Services Business Part II License: #FT230000548
Georgia
- Georgia Department of Banking and Finance
- Money Transmitter License: 1679249
Illinois
- Illinois Department of Financial and Professional Regulation, Division of Financial Institutions
- Money Transmitter License: MT.0000548
Kansas
- Office of the Kansas State Bank Commissioner
- Money Transmitter License: MT.0000306
Kentucky
- Kentucky Department of Financial Institutions
- Money Transmitter License: SC894932
Louisiana
- Louisiana Office of Financial Institutions
State disclosurePlease note the following disclosures associated with virtual currency: Virtual currency is not legal tender in the United States and is not backed by the United States government. Athena Bitcoin, Inc., is not a bank or depository institution insured by the Federal Deposit Insurance Corporation and virtual currency is not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections. Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the value of virtual currency. Transactions in virtual currency may be irreversible, and accordingly, losses due to fraudulent or accidental transactions may not be recoverable. Some virtual currency transactions may be immediately effective when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction. The value of virtual currency may be derived from the continued willingness of market participants to exchange legal tender for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency if the market for the virtual currency declines or collapses for an extended period of time. Any surety bond required by law for the benefit of customers may not be sufficient to cover all losses incurred by customers. Customers should perform research before purchasing or investing in virtual currency.
If you have a complaint, please contact Athena Bitcoin, Inc., at our Customer Service Number (312) 690-4466 and/or at our website at https://athenabitcoin.com/consumer-complaint-policy-and-procedure. If you still have an unresolved complaint regarding Athena Bitcoin, Inc.’s money transmission activity, you may file it by contacting the Office of Financial Institutions (OFI). All complaints must be submitted in writing. To file a complaint, please complete the complaint form and send it to OFI (http://www.ofi.state.la.us/) by mail, email, or fax.
Maryland
- Maryland Office of Financial Regulation / Commissioner of Financial Regulation
- Virtual Currency Kiosk Operator Registration: 1679249
State disclosureYou may request a Fee Refund of any Fee charged in connection with a Fraudulent Transaction by submitting a Notice of Fraud to the Operator. Phone: (312) 690-4466. Email: support@athenabitcoin.com The Maryland Commissioner of Financial Regulation will accept all questions or complaints regarding this kiosk, at 100 S. Charles Street, Tower 1, Suite 5300, Baltimore, MD 21201; toll-free 1-888-784-0136; or https://labor.maryland.gov/finance/
Mississippi
- Mississippi Department of Banking and Consumer Finance
- Money Transmitter License: 1679249
Missouri
- Missouri Division of Finance
- Money Transmitter License: MO-26-9775
Nevada
- Nevada Financial Institutions Division
- Money Transmitter License: MT11264
New Hampshire
- New Hampshire Banking Department
State disclosureUnder New Hampshire state law, the New Hampshire Banking Department does not supervise, regulate, or license the buying or selling of Bitcoin or any other convertible virtual currency through our ATMs, kiosks, or website. The New Hampshire Banking Department only has authority over the sending of traditional currency, including US dollars, to other countries through our services. New Hampshire residents with unresolved consumer complaints concerning the sending of traditional currency through our services should direct their complaint to the New Hampshire Banking Department at (603) 271-3561 or legal@banking.nh.gov
New Mexico
- New Mexico Regulation and Licensing Department, Financial Institutions Division
- Money Transmission License: NMLS 1679249
North Carolina
- North Carolina Commissioner of Banks
- Money Transmitter License: 221799
Ohio
- Ohio Department of Commerce, Division of Financial Institutions
- Money Transmitter License: OHMT 280
Oregon
- Oregon Division of Financial Regulation
- Money Transmitter License: NMLS 1679249
Pennsylvania
- Pennsylvania Department of Banking and Securities
- Money Transmitter: 112202
Puerto Rico
- Oficina del Comisionado de Instituciones Financieras
- Money Transmitter License: TM-177
South Carolina
- South Carolina Office of the Attorney General
- Money Transmitter License: NMLS 1679249